Studio Policies
Any cancelation must be completed 24 HOURS BEFORE the scheduled session.
If you late cancel, the session pass will be used as if you attended the session.
Packages and Individual Items purchased expire ONE YEAR from the date of
purchase. Packages purchased for privates and/or classes may not be exchanged.
Refunds are not available for partially used or expired packages.
Monthly Memberships automatically renew monthly unless we receive
a request to terminate. The classes purchased monthly expire at the end of
the billing cycle, and do not roll-over. Monthly memberships are not
refunded once the month begins. Partial refunds are not available
if a member cancels the membership during the month.
Please refrain from wearing jewelry and/or pants with zippers during class to avoid
any damage to our equipment. Dangling jewelry rips the material of equipment,
which is expensive to repair and replace. Thank you!
We do not allow shoes on our equipment to avoid any damage to our equipment.
Please turn your phone to silent before class begins to avoid disruptions during
class. Similarly, please do not accept any phone calls in the studio, particularly
on your speakerphone or through your watch.
Your safety is our primary concern. For your safety, we do not allow anyone to
utilize our equipment without the supervision of one of our comprehensively
certified instructors. You are not permitted to use the equipment
unless you are in class or in a private or semi-private session.
Children are only permitted in the studio if they have an appointment
with one of our instructors. If you would like to have a pre-teen join a
Pilates class, please speak with one of our instructors.
Pets are not permitted in the studio.
STUDIO ETIQUETTE